What is is What What What is is

Here is the homepage of monkeybrains, circa 1998:

MonkeyBrains is a small ISP run by me, Rudy Rucker, Jr. MonkeyBrains is a fun project utilizing my web & admin & network & design skills obtained by trial and error over the past few years. These skills enable me to set up new and exciting services for web sites. MonkeyBrains aims to provide flexible, affordable Internet service that will grow into a small community of monkeys, monkeys that will pick those annoying bugs out of each other's fur.

I've worked for large companies, start-ups, and other home-grown ideas (like this one). Large companies are too restrictive and start-ups are usually run by incompetent non-technical entrepreneurs. Avoiding corporate red-tape and carpet-bagging start-ups, I've found happiness working for myself; moreover, this fits my D.I.Y. philosophy: Figure out what interests you, and the do it yourself. (I must admit, I'm also working outside of MonkeyBrains because a) MB don't pay da billz, and b) I've found some interesting server work.)

Here is my take on customer service: I encourage MonkeyBrainers to use web-based support. I have a message center for customers to use; questions posted from customers will be answered. Simple questions asked over the phone are discouraged:

  • no one else will be able to benefit from the answers to your questions, and
  • if you haven't figured out how to view web pages, you are beyond my help -- seek help from a friend who has a lot of spare time.

    So there you have it, I want to provide high-end service for D.I.Y.ers.

    Monkey Enrollment
    Monkey Hangout
    Monkey Support


    This site powered by

    Flea complements of the CDC site.