Welcome to MonkeyBrains.net!
MonkeyBrains is a San Francisco based ISP and has been in business since 1998. Rudy Rucker and Alex Menendez are the two monkeys who run the show.
We offer a variety of services from 56K dialup to colocation. Our main business is hosting servers in our data center for small businesses or parties interested in getting on the Internet.
We have data center space in two buildings in SF and are happy to give tours to anyone interested in hosting. The main home for our servers is 200 Paul Ave -- we can cross-connect to any provider, facebook, technorati, yahoo, whatever your IP needs are - 1Mbps to 10Gbps.
If you are a customer looking to check your email, click here to go to the mail server. And if you are looking for support, check out our support pages.
The latest changes and any outages can be read about on the news page. Hmmm, what other reasons might you be reading this page? The LINK tab (above) let's you click to all the other places this site.
STANDARD Contact Info
Your primary resource for support should be email to help(@)monkeybrains.net. Remove the () marks.
If you cannot email or are not getting a response from email feel free to call
415.974.1313:
Monday through Friday 10am to 6pm. If you are interested in hosting, email colo(@)monkeybrains.net.
EMERGENCY Contact Information
If you think there is a major MonkeyBrains Failure, this is the page on how to contact MonkeyBrains. First, try to discern if the problem is yours or MonkeyBrains.
Dialup Users
Case 1: You can dial up and browse the web:
email help(@)monkeybrains.net, you do not have an emergency. You should not telephone Rudy.
Case 2: You cannot dial up, and you could yesterday. You get a busy signal, or no some other type of dial up failure. In this case, try the office number (415.974.1313) and then call Rudy's Cell phone/Voice mail number: 415.ICK.YUCK if there is no answer.
Case 3: I had to add this one, because it has started to happen every since I put up this page. Case 3 is this: you work in a marketing department and want to talk to me; DO NOT CALL MY CELL PHONE. Feel free to send me email.
WebHosting and Colocation customers
You need to figure out if the outage is: (a) you connection to the Internet, (b) just your server, or (c) all of MonkeyBrains.
First, test your Internet connection. Can you get to other sites NOT hosted with Monkeybrains.net? (eg,
freebsd.org). If you can't, then the problem is with your DSL/Cabel hook-up and NOT MonkeyBrains.
Second, your Internet works, so test monkeybrains.net... if you can get to this page, then MonkeyBrains is fine, and it looks like just your server is down. Call/email us!
Worst Case, All of MonkeyBrains is unreachable ... we are probably working on it as you are scratching you head. Feel free to call, but we may not get back to you until the dust has settled.
There now, you know what kind of person you are dealing with: someone who wants email but not pointless phone calls.
Remember, simple Tech Support questions your should email to help(@)monkeybrains.net (if you can't deduce the solution from this website).
Support section of MonkeyBrains.net
Sign Up and description of services we offer
